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Terms of service
Welcome to PullBear!
By accessing and using our website, you agree to the following terms and conditions. Please read them carefully before
making a purchase or using our services.
General Information
PullBear is a fashion brand offering high-quality apparel, including casual wear, formal outfits, seasonal collections,
accessories, and footwear. All purchases are subject to these Terms of Service, which may be updated periodically
without prior notice. We recommend reviewing this page regularly to stay informed of any changes.
Website Use
You agree to use this website solely for lawful purposes and in compliance with these terms. You shall not use the website
for any illegal activities, including but not limited to infringing on intellectual property rights (such as copying product designs,
stealing images, or reproducing content without authorization), transmitting malicious software, or disrupting the normal
operation of the website.
Product Availability
All apparel products displayed on our website are subject to actual stock availability. Due to factors such as fabric supply,
production schedules, or style updates, we reserve the right to modify product details (including sizes, colors, materials, and prices),
or discontinue any product, without prior notice. If a product you ordered is unexpectedly out of stock, our customer service
team will contact you promptly to offer alternatives or arrange a full refund.
Orders and Payments
When you place an order on our website, you are making an offer to purchase the selected apparel in accordance with these terms.
We reserve the right to accept or reject your order at our sole discretion—this may occur if product information contains errors,
stock is unavailable, or we identify potential fraud. Payment must be completed before your order is processed and shipped.
We accept various secure payment methods, including credit cards, debit cards, and verified online payment platforms; all transactions
are encrypted to protect your financial information.
Shipping and Delivery
We strive to deliver your apparel as quickly as possible while ensuring safe transportation. Delivery times may vary depending on your
location (e.g., urban vs. remote areas) and product stock status. For customized apparel (such as personalized prints or tailored items),
delivery times will be extended to account for production cycles, and we will provide a specific estimated delivery date at the time of
order confirmation. For more detailed information, please refer to our Shipping Policy.
Returns and Exchanges
Our Return Policy allows you to return eligible apparel within a specified period. Details on how to initiate a return, eligibility criteria
(such as product condition, original packaging, and unworn/unwashed requirements), and refund/exchange processes can be found
in our Return Policy. Please note that certain items (e.g., customized apparel, clearance products, and intimate wear) may be excluded
from returns or exchanges, as outlined in the policy.
Privacy and Data Protection
We respect your privacy and are committed to protecting your personal data. We only collect, use, and store information necessary to
process your orders, provide customer service, and improve your shopping experience—such as your name, contact details, size preferences,
and payment information. For information on how we collect, use, and safeguard your data, as well as your rights regarding personal information,
please refer to our Privacy Policy.
Intellectual Property
All content on this website, including text, product images, videos, logos, brand names, apparel designs, and layout templates, is protected by
intellectual property laws (such as copyright, trademark, and design rights) and is the exclusive property of PullBear. No content may be copied,
reproduced, distributed, modified, or used for commercial purposes without prior written permission from PullBear. Unauthorized use of our
intellectual property will result in legal action.
Limitation of Liability
PullBear shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of this website or shopping through
the website—including but not limited to damages caused by delivery delays, product damage during transportation (that is not due to our negligence),
errors in product descriptions (that are promptly corrected), or issues arising from improper care or use of apparel (not in accordance with our care labels).
We do not guarantee the uninterrupted availability of the website, the absolute accuracy of all product information (such as color display variations
on different devices), or the suitability of apparel for your specific body type (we recommend checking size charts and fit guides before purchase).
Applicable Law
These Terms of Service shall be governed by the laws of the country/region where PullBear operates its principal business. Any disputes arising from or
related to these terms, including order disputes, product issues, or website use, shall be resolved through negotiation first; if negotiation fails, the
disputes shall be submitted to the competent court in the jurisdiction where PullBear’s principal business is located for settlement. Thank you
for choosing PullBear. If you have any questions about these Terms and Conditions, please contact us through the "Contact Us" page on our website.
By accessing and using our website, you agree to the following terms and conditions. Please read them carefully before
making a purchase or using our services.
General Information
PullBear is a fashion brand offering high-quality apparel, including casual wear, formal outfits, seasonal collections,
accessories, and footwear. All purchases are subject to these Terms of Service, which may be updated periodically
without prior notice. We recommend reviewing this page regularly to stay informed of any changes.
Website Use
You agree to use this website solely for lawful purposes and in compliance with these terms. You shall not use the website
for any illegal activities, including but not limited to infringing on intellectual property rights (such as copying product designs,
stealing images, or reproducing content without authorization), transmitting malicious software, or disrupting the normal
operation of the website.
Product Availability
All apparel products displayed on our website are subject to actual stock availability. Due to factors such as fabric supply,
production schedules, or style updates, we reserve the right to modify product details (including sizes, colors, materials, and prices),
or discontinue any product, without prior notice. If a product you ordered is unexpectedly out of stock, our customer service
team will contact you promptly to offer alternatives or arrange a full refund.
Orders and Payments
When you place an order on our website, you are making an offer to purchase the selected apparel in accordance with these terms.
We reserve the right to accept or reject your order at our sole discretion—this may occur if product information contains errors,
stock is unavailable, or we identify potential fraud. Payment must be completed before your order is processed and shipped.
We accept various secure payment methods, including credit cards, debit cards, and verified online payment platforms; all transactions
are encrypted to protect your financial information.
Shipping and Delivery
We strive to deliver your apparel as quickly as possible while ensuring safe transportation. Delivery times may vary depending on your
location (e.g., urban vs. remote areas) and product stock status. For customized apparel (such as personalized prints or tailored items),
delivery times will be extended to account for production cycles, and we will provide a specific estimated delivery date at the time of
order confirmation. For more detailed information, please refer to our Shipping Policy.
Returns and Exchanges
Our Return Policy allows you to return eligible apparel within a specified period. Details on how to initiate a return, eligibility criteria
(such as product condition, original packaging, and unworn/unwashed requirements), and refund/exchange processes can be found
in our Return Policy. Please note that certain items (e.g., customized apparel, clearance products, and intimate wear) may be excluded
from returns or exchanges, as outlined in the policy.
Privacy and Data Protection
We respect your privacy and are committed to protecting your personal data. We only collect, use, and store information necessary to
process your orders, provide customer service, and improve your shopping experience—such as your name, contact details, size preferences,
and payment information. For information on how we collect, use, and safeguard your data, as well as your rights regarding personal information,
please refer to our Privacy Policy.
Intellectual Property
All content on this website, including text, product images, videos, logos, brand names, apparel designs, and layout templates, is protected by
intellectual property laws (such as copyright, trademark, and design rights) and is the exclusive property of PullBear. No content may be copied,
reproduced, distributed, modified, or used for commercial purposes without prior written permission from PullBear. Unauthorized use of our
intellectual property will result in legal action.
Limitation of Liability
PullBear shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of this website or shopping through
the website—including but not limited to damages caused by delivery delays, product damage during transportation (that is not due to our negligence),
errors in product descriptions (that are promptly corrected), or issues arising from improper care or use of apparel (not in accordance with our care labels).
We do not guarantee the uninterrupted availability of the website, the absolute accuracy of all product information (such as color display variations
on different devices), or the suitability of apparel for your specific body type (we recommend checking size charts and fit guides before purchase).
Applicable Law
These Terms of Service shall be governed by the laws of the country/region where PullBear operates its principal business. Any disputes arising from or
related to these terms, including order disputes, product issues, or website use, shall be resolved through negotiation first; if negotiation fails, the
disputes shall be submitted to the competent court in the jurisdiction where PullBear’s principal business is located for settlement. Thank you
for choosing PullBear. If you have any questions about these Terms and Conditions, please contact us through the "Contact Us" page on our website.